Processing time (excluding delivery time)
In Stock Items – We typically ship out the order within 1 business day after it has been placed (this excludes weekends & public holidays). Before placing an order you may also inquire about stock availability via our Contact Us page.
Backorder Items – Orders placed under re-stocking usually takes 3 – 15 working days, as soon as stock arrives we will ship out the order. Should the item ordered be out of stock the buyer will be notified first before payment is made only if requested to do so. Should an item be discontinued a full refund will be offered.
If you are time sensitive you may Contact Us or WhatsApp us to check stock quantities on hand before placing your order.
Our Shipping Guide.
• Kwazulu Natal: 1 – 3 Business days
• Other Main Centers: 3 – 5 days
• Outlying Areas: 5 – 7 days
All orders are sent with full tracking and you will receive a shipping confirmation email (with a Tracking Number) as soon as your order has been processed and shipped. We only use The Courier Guy who’s delivery time is 1 – 7 working days with a tracking number and tracking link. Once we issue your tracking number it is your responsibility to Track Your Parcel and liase with the courier where necessary. Delivery address can not be changed once shipped. We are not responsible for tracking your parcel.
We charge a flat rate of R99 for all parcels and are fully insured. You may combine as many items as you wish with your order, the shipping rate will not increase. This means that the more items you purchase the more you save on shipping.
The Courier Guy offers the best and safest delivery time therefore it is the only option on checkout. An order is deemed to have been delivered when the courier obtains an electronic signature or any other confirmation from any person at the buyers nominated address. Pleasure South distribution center is based in Durban, South Africa so all orders are processed and shipped locally from our Durban facility.
